31 March 2024

Impact of AI on Human Decision-Making

 AI and Human Decision-Making: Awareness, Research and Resources

Impact of AI on Human Decision-Making

We have seen AI providing conversation and comfort to the lonely; we have also seen AI engaging in racial discrimination. Yet the biggest harm that AI is likely to do to individuals in the short term is job displacement, as the amount of work we can automate with AI is vastly larger than before. As leaders, it is incumbent on all of us to make sure we are building a world in which every individual has an opportunity to thrive.” ―  Andrew Ng

Impact of Artificial Intelligence (AI) on Human Decision-Making Research

Impact of Artificial Intelligence on Human Decision-Making
"The impact of artificial intelligence (AI) on human decision-making is significant and multifaceted. 

Here are some key aspects to consider:
  • Automation and Efficiency: AI technologies can automate routine tasks and processes, allowing humans to focus on more complex decision-making. This can lead to increased efficiency and productivity in various fields such as manufacturing, finance, healthcare, and customer service.

  • Data-driven Decision Making: AI systems can analyze large volumes of data quickly and accurately, providing valuable insights that can inform decision-making. By identifying patterns, trends, and correlations in data, AI can help humans make more informed and data-driven decisions.

  • Personalization and Recommendation Systems: AI-powered recommendation systems use algorithms to analyze user data and preferences, enabling personalized recommendations for products, services, content, and more. This can influence human decision-making by shaping choices and preferences based on individual interests and behaviors.

  • Risk Management and Prediction: AI technologies, such as machine learning algorithms, can assess risk factors and predict outcomes with a high degree of accuracy. This capability is valuable in various domains, including finance (for predicting market trends and assessing investment risks), healthcare (for diagnosing diseases and predicting patient outcomes), and cybersecurity (for detecting and preventing cyber threats).

  • Biases and Ethical Considerations: AI systems are not immune to biases, as they learn from historical data that may contain biases or reflect societal inequalities. This can impact human decision-making when AI-generated recommendations or predictions reinforce existing biases or lead to unfair outcomes. Ethical considerations surrounding AI use, including transparency, accountability, and fairness, are crucial in mitigating these risks.

  • Augmented Decision Making: AI technologies can augment human decision-making by providing real-time insights, recommendations, and decision support tools. For example, in healthcare, AI-powered diagnostic systems can assist clinicians in making more accurate diagnoses by analyzing medical images and patient data.

  • Job Displacement and Redistribution: The automation of tasks by AI has raised concerns about job displacement in certain industries. However, AI also creates new opportunities for employment in fields such as data science, AI development, and robotics. The impact of AI on employment depends on factors such as workforce reskilling, job market dynamics, and societal adaptation to technological change.

Overall, the impact of AI on human decision-making is complex and multifaceted, with both opportunities and challenges. Understanding and managing these impacts require careful consideration of technological capabilities, ethical implications, and societal implications." (Source: ChatGPT 2024)

A Literature Review of Human – AI Synergy in Decision Making: From the Perspective of Affordance Actualization Theory MDPI

A Vulnerability Analysis: Theorising the Impact of Artificial Intelligence Decision-Making Processes on Individuals, Society and Human Diversity from a Social Justice Perspective ScienceDirect

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AI Isn’t Ready to Make Unsupervised Decisions Harvard Business Review

Artificial intelligence for Decision Making in the era of Big Data – Evolution, Challenges and Research Agenda PDF Download International Journal of Information Management

Artificial intelligence will Transform Decision-Making World Economic Forum

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How AI Can Help Leaders Make Better Decisions Under Pressure Harvard Business Review

How AI is used in Decision-Making Processes Upwork

How AI might change our Judgment and Decision-Making Axios

How Artificial Intelligence can inform Decision-Making The Enterprisers Project

How Artificial Intelligence will Change Decision Making inData Labs

Impact of Artificial Intelligence on Human Loss in Decision Making, Laziness and Safety in Education Nature

Superhuman Artificial Intelligence can improve Human Decision-Making by Increasing Novelty PNAS

The Impact of AI in Decision Making LinkedIn

Impact of Artificial Intelligence on Decision Making in Organisations PDF Download International Journal for Multidisciplinary Research (IJFMR)

The Impact of Artificial Intelligence in Decision Making: A Comprehensive Review ResearchGate

The Human-AI relationship in decision-Making - Juliana Jansen Ferreira PDF Download AI explanation to support people on justifying their decisions IBM Research Brazil, Federal Fluminense University 

The Human Factor in AI-Based Decision-Making MIT Sloan Management Review

The Impact of AI on Business Decision Making Intelequia

The Role of AI in Changing Human Reasoning and Decision-Making LinkedIn

The Transformative Power of Applied Artificial Intelligence Top Employers Institute

What is the Current State of Research on the Impact of using Artificial Intelligence on Human Behavior? SciSpace

Can we trust Artificial Intelligence to make Decisions for us? - Video

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